Job Description

Profile - Customer Service Executive

We're hiring for a Customer Service Voice Process.

Eligibility

- Graduate/UG with minimum 1 year experience in Customer Service Voice process can apply

- Graduate/UG Fresher can apply

- Excellent Communication in English is mandatory

- Customer handling skill is required

Experienced Salary - 18000

Fresher Salary - 16500

Shift & week-off - Rotational shifts(For male) & Day shifts(For females) & 1 Day Rotational Week-off

Roles and Responsibilities

- Provide accurate and timely information on courses offered by the institution to prospective students.

- Handle customer inquiries via phone calls to resolve their queries and concerns.

- Assist with admission counseling process, including scheduling appointments and guiding students through application procedures.

- Maintain a high level of professionalism while interacting with customers to ensure excellent customer service experience.

- Escalate complex issues to senior team members or supervisors when necessary.

Interview Mode - Walk-In & Virtual Both

Interested candidates can call or send you resume on What's app

HR Sneha

(phone hidden) ( drop resume for quick response )

📌 Customer Service Executive II Urgent Hiring (Gurugram)
🏢 globiva
📍 Gurugram