- Provide technical support to end-users through phone, email, or in-person interactions.
- Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals.
- Install operating systems (OS) on new devices and troubleshoot OS-related issues.
- Manage IT assets using ServiceNow ticketing tool.
Job Requirements :
- 1-5 years of experience in an IT helpdesk workplace.
- Proficiency in active directory management and Windows installation/troubleshooting.
- Strong knowledge of operating system installation (OS) and basic networking concepts.
- Familiarity with ticketing tools such as ServiceNow.
📌 IT Help Desk Engineer (Bangalore Rural)
🏢 White Gold
📍 Bangalore Rural
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