Direct Responsibilities
Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management.
UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity.
Basic knowledge on Autosys (i.e create new jobs/Modify the existing Jobs).
Good knowledge on oracle SQL/PLSQL
Positive knowledge on cloud technologies
Review and create application Support knowledge articles.
Ensure all production deliverables are aligned with bank standards and best practices.
Strong knowledge on batch processing and to support production incidents.
Analyzing system logs and identifying potential issues with infrastructure and Application related issues.
Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)
Will be working working only from office
Service monitoring, alerting, reporting and continuous improvement of the service quality and availability.
Strong Knowledge in ITIL process

Contributing Responsibilities

Technical & Behavioral Competencies
Qualification & Experience:





Total 3+ years of IT experience working in IT infrastructure and application support with good mix of experience as given
3+ years on Linux, Windows, Middleware [WAS/Tomcat], SQL, Production Support.

Mandatory
Strong critical thinker with problem solving approach.
Good written and oral communication skills
Should have hands on experience on Linux, Windows Server Administration.
Should have hands on experience in Middleware technologies
Strong understanding on batch process & autosys.
Good understanding in CICD tools
Good understanding on ITIL practices.

Good to have.
Basic understanding on networking and Storage.
Knowledge in oracle, MS SQl database
SFTP, AXWAY CFT, MQ, Ansible, Docker, Jenkins, Bitbucket , ELK,
Knowledge on Cloud.

Specific Qualifications:

Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
o Linux
o Middleware
o Sql
o Production support
Behavioral Skills:
o Critical thinking
o Communication skills - oral & written
o Ability to share / pass on knowledge
o Personal Impact / Ability to influence
Education Level: Bachelor Degree or equivalent
Location: Chennai

📌 Application Production Support Executive - Middleware (Chennai)
🏢 CGI
📍 Chennai