- Welcome customers and provide a warm, professional showroom experience.
- Understand customer requirements, preferences and budget.
- Present and explain jewellery designs, collections, product specifications, pricing and applicable schemes.
- Assist customers in selecting jewellery according to their requirements.
- Demonstrate good product knowledge and confidently answer customer queries.
- Handle the complete sales process professionally, from customer interaction through billing and delivery coordination.
- Follow up with customers regarding enquiries and prospective sales.
- Develop and maintain positive relationships with customers to encourage repeat business.
- Achieve assigned individual and team sales targets.
- Maintain proper product handling and ensure jewellery is handled safely and responsibly.
- Keep display counters neat, organised and visually appealing.
- Coordinate with billing, inventory and other departments to ensure smooth customer service.
- Participate in showroom promotions, events, customer engagement activities and marketing initiatives.
- Maintain professional grooming, communication and showroom etiquette at all times.
- Adhere to company policies, procedures and security guidelines.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Pleasant personality with a strong customer-service orientation.
- Good convincing and selling skills.
- Ability to understand customer needs and recommend suitable products.
- Positive attitude, confidence and willingness to learn.
- Target-oriented and self-motivated.
- Good Tamil and English communication skills; knowledge of additional languages will be an advantage.
- Basic computer knowledge.
- Jewellery or retail sales experience will be an added advantage.
📌 Sales Executive (Chennai)
🏢 Kriyora Concepts
📍 Chennai
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