Note: Healthcare Domain exp & GuidingCare exp is mandatory

Experience:

- Extensive experience in development related to healthcare management systems
- Experience in .NET (C#, ASP.NET, SQL Server) and Guiding Care
- Experience with claims processing, benefits management, and provider network management in the healthcare space.
- Strong familiarity with databases and writing complex SQL queries.
- Experience in system integrations, including REST APIs.
- Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage)

Technical Skills:

- Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP).
- Experience with web services.
- Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
- US healthcare is mandatory.




- Usage of AI in Application Support

Must haves:

- Production Support
.Net & MS tech stack
Solid Comm. Skills - should be able to lead
- Provide L3 production support for Guiding Care integration workflows or any other related healthcare applications
- Debug API calls, middleware logs, and SQL data issues
- Conduct root cause analysis and apply minor bug fixes/patches in C#/.NET
- Develop automation scripts for configuration validation and regression testing
- Monitor integration endpoint performance and resolve bottlenecks
- Maintain knowledge base for recurring issues and solutions
- Participate in on-call rotation (24x7 model, flexible shifts)

📌 Production and Support Engineer (Hyderabad)
🏢 Randstad
📍 Hyderabad