Role & Responsibilities

- Assist the Service Manager in managing day-to-day workshop operations.
- Supervise Service Advisors, Technicians and workshop staff.
- Monitor vehicle repair progress, job cards and timely vehicle delivery.
- Ensure high standards of service quality and customer satisfaction.
- Handle customer complaints and coordinate effective resolutions.
- Monitor workshop productivity, technician efficiency and service targets.
- Ensure proper diagnosis, repair and maintenance of vehicles.
- Coordinate with Parts, Sales and other departments for smooth operations.
- Monitor warranty claims, service processes and documentation.
- Prepare and monitor daily/monthly service reports and MIS.
- Ensure compliance with company SOPs, safety and quality standards.

Preferred Candidate Profile

- Diploma/Degree in Automobile / Mechanical Engineering preferred.




- 3-6 years of experience in automobile service/workshop operations.
- Experience in an automobile dealership or authorized service centre preferred.
- Strong knowledge of vehicle service and repair processes.
- Good leadership, team management and customer-handling skills.
- Strong communication and problem-solving abilities.
- Target-oriented with good organizational and coordination skills.
- Proficiency in MS Office and basic knowledge of DMS/automotive software.

Perks & Benefits

- Competitive salary based on experience and skills.
- Performance-based incentives.
- Career growth and learning opportunities.
- Professional and supportive work environment.
- Employee perks as per company policy.
- Training and development opportunities.

📌 Assistant Service Manager (Kochi)
🏢 Manikandan motor
📍 Kochi