- Make outbound calls to prospective customers from provided databases and lead lists.
- Introduce the company's products and services in a qualified and engaging manner.
- Identify customer needs and qualify potential leads.
- Schedule appointments or meetings for the sales team.
- Maintain accurate records of calls, customer interactions, and follow-up activities in the CRM system.
- Follow approved calling scripts while adapting conversations naturally to customer responses.
- Handle customer objections courteously and effectively.
- Meet or exceed daily, weekly, and monthly call and lead generation targets.
- Follow up with prospects as required.
- Ensure compliance with company policies and applicable telemarketing regulations.
Preferred candidate profile
- Previous experience in telemarketing, cold calling, customer service, or sales is preferred.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Good listening skills and the ability to build rapport quickly.
- Basic computer proficiency and familiarity with CRM software.
- Ability to work independently and as part of a team.
- Good organizational and time management skills.