Your role and responsibilities

As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts. Your primary responsibilities include:

- Coordinate activities associated with Order management

- Recognize potential threats and suggest suitable actions

- Adhere to SLAs and timelines

Required education

Bachelor''s Degree

Preferred education

Master''s Degree

Required technical and professional expertise

- Graduate with 0-1 year of experience in a Healthcare domain

- Ability to handle queries through calls and email follow-ups

- Readiness to work in shifts as needed for the job

- Solid communication abilities with fluency

- Ability to work under pressure

Preferred technical and skilled experience

- Proficient in MS Office applications

- Self-directed and ambitious achiever

- Meeting targets effectively

- Demonstrated ability to analyze complex data, complemented by robust interpersonal and organizational skills

Years of Experience: : - 0- 1

📌 Process Associate Order Management - Health Care (Voice) (Gurugram)
🏢 IBM
📍 Gurugram