Job Description

1. Configuration Engineer

Location:Bangalore / Gurgaon
Notice Period:0-60days
Shift:Night Shift / US Shift
Experience Required:412 years

About Us

Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.

Key Responsibilities

- Configure, administer, and support physical security systems, including video surveillance, access control, and integrated security platforms.
- Perform installation, configuration, maintenance, and troubleshooting of security management solutions such as Milestone, LenelS2, DMP, or similar platforms.
- Monitor system health, performance, and availability to ensure uninterrupted security operations.
- Manage patching, upgrades, and configuration management activities across security systems and associated infrastructure.
- Diagnose and resolve issues related to IP-based security systems, access control devices, cameras, and integrated applications.
- Handle escalations and coordinate with OEM vendors, field service teams, and internal stakeholders for timely issue resolution.
- Support system integration activities between security platforms, network infrastructure, and third-party applications.
- Maintain technical documentation, configuration records, SOPs, and knowledge articles.




- Participate in incident management, root cause analysis (RCA), and continuous improvement initiatives.
- Ensure compliance with operational standards, security policies, and change management processes.

Mandatory SkillsPhysical Security Access Control Systems

- Hands-on experience with:
- Milestone
- LenelS2
- DMP
- Similar Physical Security Information Management (PSIM) or Access Control Systems

- Experience supporting:

- Video Surveillance Systems (VMS)
- Access Control Systems
- IP-Based Security Solutions

Networking System Integration

- Strong understanding of networking concepts.
- Knowledge of IP-based security devices and architectures.
- Experience with system integration between security platforms and enterprise systems.

Operations Support

- Monitoring and Event Management.
- Patch Management.
- Configuration Management.
- Incident and Escalation Management.
- Vendor/OEM Coordination.
- Technical Documentation and Reporting.

What you''ll love about working here

Job Description - Grade Specific
Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical workplace. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.

📌 Configuration Support Engineer (Bengaluru)
🏢 Capgemini
📍 Bengaluru