Job Summary:Responsible for delivering excellent food and beverage service to guests while ensuring high standards of hospitality, hygiene, and customer satisfaction.
Key Responsibilities:
- Welcome and serve guests in a professional and courteous manner.
- Take food and beverage orders accurately and process them promptly.
- Set up, maintain, and explicit dining/service areas.
- Explain menu items, promotions, and beverage options to guests.
- Coordinate with the kitchen and other departments to ensure timely service.
- Handle guest requests, feedback, and complaints professionally.
- Maintain cleanliness, hygiene, and food-safety standards.
- Operate POS/billing systems and handle payments where required.
- Maintain adequate stock of service items and report shortages.
- Follow company SOPs and safety procedures.
For Sr. Associate:In addition to the above, the role may involve:
- Guiding and supporting junior team members.
- Handling shift responsibilities and service coordination.
- Monitoring service quality and guest satisfaction.
- Assisting supervisors/managers with daily operations and staff training.
- Supporting inventory control and operational reporting.
Typical Requirements:
- Diploma/degree or relevant qualification in Hotel Management/Hospitality is preferred.
- Experience in restaurants, hotels, caf s, banquets, or other FB operations.
- Good communication and customer-service skills.
- Ability to work shifts, weekends, and holidays.
- Grooming, teamwork, and attention to detail are important.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.