Key Responsibilities

- Handle dealer/sub-dealer service operations and provide technical support.
- Diagnose and resolve EV two-wheeler issues related to battery, motor, controller, charger and electrical systems.
- Conduct technician training and ensure adherence to company service SOPs.
- Support service camps, battery health checks, PDI and field technical activities.
- Monitor service quality, customer complaints and repair TAT.
- Ensure proper documentation of job cards, service reports and spare consumption.
- Coordinate with HO/Plant teams for warranty cases, technical issues and spare requirements.
- Submit regular service reports highlighting performance, key issues and territory challenges.
- Travel extensively across Mumbai and surrounding areas as required.





Candidate Profile

- Qualification: Diploma / BE in Automobile, Mechanical or Electrical Engineering.
- Experience: 38 years in EV/Automobile after-sales or service.
- Strong knowledge of EV systems and components.
- Hands-on troubleshooting and diagnostic skills.
- Basic knowledge of DMS, Excel, and diagnostic tools.
- Valuable communication, dealer management, and customer-handling skills.
- Willingness to travel extensively within the assigned territory.Role & responsibilities

Preferred candidate profile

📌 Service Engineer EV After-Sales (Mumbai)
🏢 Bgauss Auto
📍 Mumbai