Role & responsibilities

- Provide technical support and troubleshooting to employees.
- Troubleshoot computer, laptop, printer, and peripheral-related issues.
- Install, configure, and update software and applications.
- Troubleshoot basic LAN, Wi-Fi, internet, and network connectivity issues.
- Provide support for Windows OS and Microsoft Office/365.
- Maintain IT asset and inventory records.
- Assist with user accounts, email accounts, and access permissions.
- Perform basic system updates, antivirus checks, and security maintenance.
- Coordinate with external vendors for IT-related issues when required.
- Maintain documentation of IT issues and their resolutions.
- Provide technical support during online meetings and presentations.
- Assist the senior IT team with daily IT operations.

Preferred candidate profile

- Good knowledge of Windows OS and MS Office.
- Positive troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Willingness to learn and adapt to new technologies.
- Basic knowledge of computer hardware and software troubleshooting.

📌 It Executive (Noida)
🏢 Acadecraft
📍 Noida