Key Responsibilities

- Lead, manage, and motivate a team of Life Insurance / Term Insurance Sales Executives.
- Drive the team to achieve and exceed monthly sales and revenue targets.
- Monitor individual and team performance on a daily, weekly, and monthly basis.
- Conduct regular sales huddles, coaching sessions, and performance reviews.
- Analyze sales performance and identify gaps in conversion, productivity, and revenue.
- Provide effective feedback and develop action plans for underperforming team members.
- Monitor calls and ensure sales executives follow the defined sales pitch, process, and compliance guidelines.
- Ensure proper handling of customer queries, objections, and sales closures.
- Work closely with Quality, Training, Operations,



and MIS teams to improve overall process performance.
- Prepare and share daily/weekly/monthly performance reports with management.
- Ensure adherence to IRDAI/company policies and internal process guidelines.
- Track lead utilization, follow-ups, conversions, and business closures.
- Maintain team discipline, attendance, productivity, and shrinkage within defined limits.
- Support recent-hire onboarding and provide on-floor assistance during the nesting period.
- Implement strategies to improve conversion rate, revenue per agent, and overall sales productivity.

📌 Insurance Team Lead (Noida)
🏢 ICCS
📍 Noida