- Job Title: Customer Service Executive – UK Train Ticket Booking Process
- - Job Role:
- We are hiring Customer Service Executives for a UK-based Train Ticket Booking process. The role involves assisting customers with train ticket bookings, schedule inquiries, cancellations, modifications, refunds, and providing exceptional customer support.
- - Key Responsibilities:
- - - Handle inbound customer calls related to train ticket bookings.
- - Assist customers with reservations, cancellations, refunds, and travel information.
- - Resolve customer queries efficiently while ensuring a high level of customer satisfaction.
- - Maintain accurate records of customer interactions.
- - Follow company policies and quality standards.
- - Eligibility Criteria:
- - - Minimum HSC/Graduate.
- - Excellent communication skills in English.




- - Freshers and experienced candidates can apply.
- - Basic computer knowledge is required.
- - Salary & Perks:
- - - Net Salary: 19,000 – 21000 per month.
- - Pacman Incentive: Up to 2,000 per month.
- Pick up and drop provided by the organisation
- - Shift Details:
- - - Shift Window: 12:00 PM – 3:30AM (Rotational Shifts).
- - 5 Days Working.
- - 2 Rotational Week Offs.
- - Location: Gurugram
- - Preferred Skills:
- - - Good communication and customer service skills.
- - Strong problem-solving ability.
- - Ability to work in rotational shifts.
- - Customer-focused attitude.

📌 Customer Care Executive (Delhi)
🏢 Foundever
📍 Delhi