Key Skills: Customer Identity, Workforce, Ping federate, People Management, CIAM, OKTA, Azure

Roles and Responsibilities:

- Own and monitor the health and performance of the SaaS connector portfolio.
- Collaborate with product leadership to plan, prioritize, and roadmap feature development.
- Manage the product backlog, including defining feature requirements and acceptance criteria.
- Serve as the primary liaison between engineering teams and business stakeholders.
- Partner with stakeholders on internal communications, reporting, and business reviews.
- Work closely with engineering teams to execute feature enhancements and improvements.
- Actively participate in scrum ceremonies including sprint planning, reviews, and retrospectives.
- Collaborate with engineering teams to triage and resolve incidents efficiently.
- Engage directly with customers for:
- Product research
- Connector onboarding
- Incident triaging and resolution




- Drive clarity and informed decision-making in ambiguous and rapid-paced environments.
- Balance technical feasibility with desired business outcomes to deliver impactful results.

Skills Required:

- Strong experience in B2B/B2C SaaS Product Management
- Hands-on expertise in product backlog management and prioritization
- Experience driving GTM execution for SaaS products
- Ability to translate business requirements into epics, user stories, and acceptance criteria
- Strong collaboration skills with engineering, customers, and stakeholders
- Ability to manage ambiguity and drive clarity and solutions
- Understanding of technical concepts and business outcomes
- Exposure to AI-driven products or enterprise AI copilots is a plus
- Excellent communication, stakeholder management, and decision-making skills

Education: Relevant degree in a related field (preferred)

📌 Associate Manager - CIAM (Chennai)
🏢 Careernet
📍 Chennai