- As a Customer Support Associate, you will help business customers by answering their questions over phone calls.
- Your goal is to solve customer issues, provide excellent service, and ensure a positive customer experience
Responsibilities
- Answer customer calls and provide support.
- Listen carefully and solve customer problems.
- Handle customer concerns politely and professionally.
- Keep customer records and update information accurately.
- Meet quality, productivity, and attendance targets.
- Report common customer issues and suggest improvements.
Skills Required
- Valuable English communication skills.
- Friendly and customer-focused attitude.
- Ability to understand customer concerns and solve problems.
- Basic knowledge of Windows computers.
- Good time management and ability to work independently.
Qualifications
- High school diploma (or equivalent) or higher.
- 0-2 years of experience (Freshers can apply).
📌 Customer Support Associate (Chennai)
🏢 Shashwath Solution
📍 Chennai
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