Position Summary

The Audience Manager/CDP (Customer Data Platform) Consultant position is a client-facing role requiring both technical and business/marketing knowledge and skills. AAM/CDP Consultants work to gather and understand their client s unique business requirements and develop and build customized solutions to meet their clients advertising and reporting needs with the Adobe Audience Manager platform/CDP. In addition, consultants help each client implement the solution and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and solve technical issues when they arise. In addition to implementation work, the AAM/CDP Consultant works with clients to further their reporting and analysis efforts and drive business value from the platform. It is a technical job that also requires a solid advertising business and analysis acumen and involves constant customer interaction. Additionally, this role requires the consultant to work on data ingestion part along with Data Engineers Architects to design the XDM Models Schemas which needs SQL and Database knowledge. The consult would also need to work very closely with Adobe Analytics/Adobe Target/Adobe Campaign teams to design define multi-solution use cases.

What you ll do

- Lead tech strategy solutions engagements across multi-functional workstreams; data management platform (DMP - AAM) or customer data platform (RT-CDP), offline data onboarding, analytics, and digital media campaigns.

Gain an in-depth knowledge of client s advertising platform and architecture needs, online business model, and online marketing strategy

Gather, document, and help form/guide client business requirements, key performance indicators and other functional and/ or technical requirements

- Work with the internal teams and client stakeholders to develop solutions/use cases to meet client s unique requirements, which include combinations of data, technology, partners, data integrations and analytics.

Design customized solutions and technical tag implementation strategies

Generate customized code and assist with its implementation and deployment

Support client s developers and third parties throughout the implementation and integration processes

Validate and debug implementation and follow through on issues until resolved

Advice key stakeholders and drive client success based on clients most important business drivers

Produce reporting and content aligned to clients digital advertising KPIs and facilitate the reporting and analysis activities with client resources





Interact frequently with clients via phone, email, and/or in-person-including interaction with marketers, analysts, web developers, and C-level executives

Communicate confidently and pro-actively with customers throughout the project lifecycle

Manage multiple client engagements simultaneously

Manage customer expectations appropriately and keep projects on schedule and within scope

Become an expert in the use of Adobe products and the methods by which they can be used to effectively optimize online businesses

Work to educate clients on the best practices in relation to their specific industry and key business requirements

Keep accurate daily records of client billable time

Some technical writing and PowerPoint presentation creation

Some manipulation and usage of DSPs information and knowledge of integration points

What you need to succeed

5+ years experience working in digital advertising technology or media strategy, analytics or digital agency or equivalent years of experience within the digital arm of a consulting.

Solid understanding of online marketing

Strong understanding of HTML and web protocols

Intermediate-to-advanced JavaScript skills, SQL, Database knowledge

Ability to work with large data files onboarding, use of FTP/S3 clients

Ability to use debugging tools like Charles, Postman, and similar tools.

Strong understanding of Tag management tools.

API knowledge to setup non expiry Query Service Credentials for BI Connections

Understanding of ADF s, most used Spark SQL functions like arrays, Date and Struct

Passion for the internet domain and use of technology to solve business problems

Solid understanding of general business models, concepts, and strategies

Solid understanding of data reporting and digital advertising best practices

Must be self-motivated, responsive, professional, and dedicated to customer success

Possess an innovative, problem-solving, and solutions-oriented mindset

Exceptional organizational, presentation, and communication skills - both verbal and written

Demonstrated ability to learn quickly, be a team player, and manage change effectively

Extensive knowledge of Microsoft Office

Bachelor s degree or equivalent work experience

Some travel required





Special consideration given for:

- Experience with advanced capabilities of one or more data management platforms (DMPs); such as Adobe Audience Manager, Oracle/BlueKai, Turn, Salesforce/Krux, etc.
- Experience with advanced capabilities of one or more customer data platforms (CDPs); such as Adobe Experience Platform, Tealium, mParticle, Segment etc.
- Website optimization consulting experience
- Web development experience
- ERP, SaaS, or other software implementation experience
- Deep vertical industry experience (e.g., retail, media, financial services, high tech, etc.)
- Master s degree in business or other related advanced education

What leading at Adobe means

At Adobe, we re passionate about developing leaders at all levels of the organization from individual contributors to people managers. Anyone who s considering a career with us should know that we evaluate leadership based on these five capabilities:

- Demonstrating Strong EQ (Be Aware) - Having a keen sense of self awareness is the foundation of leadership at Adobe. Whether you re an individual contributor or a people manager, you re someone who s empathetic and mindful of your impact on others.

- Selecting Talent (Be a Recruiter) - You re a guardian and an ambassador for selecting talent at Adobe! You recommend and recruit only the best. You embrace diversity of ideas, experiences and working styles because you know that diverse teams drive better business results.

- Role Modeling Check-In (Be a Coach) - We don t believe in annual reviews and rankings. That s why, feedback flows constantly at Adobe. To succeed, you ll meet frequently with your manager to receive ongoing feedback, set challenging performance expectations, and pursue continuous development opportunities.

- Leading change (Be an Agent of Change) - You readily adapt to business changes. Ambiguity or uncertainty never seems to stop you from working productively. You re maniacally focused on execution and you re always looking at current approaches to resolving issues.

- Scaling the Business (Be an Owner) - You approach your role as if you own the business. The buck stops with you. Your goal is to always deliver an exceptional customer experience by listening to feedback and continuously looking to improve efficiencies.

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📌 Audience Manager - RTCDP - WFO 5 days - Chennai
🏢 Commergence Solutions
📍 Chennai