Roles & Responsibilities:

Customer Engagement:

- Handle inbound and outbound calls with prospective customers.
- Understand customer requirements and business needs.
- Build good relationships with customers through professional communication.

Lead Qualification:

- Contact and follow up with leads generated through digital marketing and other channels.
- Qualify leads based on requirement, budget, decision-maker, and timeline.
- Identify genuine sales opportunities and update lead status.

Product & Service Presentation:

- Explain company products, IT services, features, advantages, and pricing clearly.
- Understand customer needs and recommend suitable solutions.
- Schedule and coordinate product/service demos when required.

Sales Support & Follow-up:

- Follow up with prospects through calls, WhatsApp, and email.
- Coordinate with the sales team for demos, negotiations, and lead conversion.
- Maintain regular follow-ups with interested prospects.

CRM & Performance:

- Update customer details, call notes, lead status, and follow-up dates in the CRM.
- Handle customer questions and basic concerns professionally.
- Achieve assigned calling, follow-up, and qualified-lead targets.

WhatsApp: (+91)(phone hidden)

📌 Telemarketing Executive - Tamil, Hindi, English Mandatory - Only Male (Chennai)
🏢 Apzzo
📍 Chennai