- Handle inbound calls from customers to generate leads and convert them into paying clients.
- Process customer queries, resolve issues, and provide solutions through effective communication skills.
- Meet daily/weekly targets set by the management while maintaining a high level of accuracy and efficiency.
- Collaborate with team members to achieve common goals and share knowledge for improvement.
Job Requirements :
- 0-1 year of experience in BPO or call center setting.
- Strong voice processing skills with excellent verbal communication abilities.
- Proficiency in telemarketing or inside sales techniques is an added advantage.