Key Responsibilities

- Assist in preparing daily and weekly WFM reports.
- Support roster management and workforce scheduling.
- Assist in monitoring attendance, shrinkage, occupancy, productivity, and staffing.
- Create and maintain reports using Google Sheets.
- Support real-time staffing monitoring and identify gaps.
- Assist with forecasting and workforce planning.
- Coordinate with Operations for WFM-related requirements.
- Maintain accurate WFM trackers and reports.

Required Skills

- Basic to good knowledge of Google Sheets.
- Basic understanding of WFM concepts.
- Basic knowledge of roster management and scheduling.
- Positive problem-solving skills.
- Willingness to learn and work with data and reports.
- Knowledge of Macros will be an added advantage.
- BPO experience/internship experience is preferred.

Qualifications

- Bachelors degree or pursuing graduation in any stream.
- Freshers can apply.
- Candidates with basic WFM/MIS knowledge will be preferred.

Work Details

- Job Type: Internship
- Location: Sector 18 Udyog Vihar , Gurugram, Haryana
- Working Days: 5 Days
- Week Offs: 2 Days (Rotational)
- Shift: Rotational shift timings

📌 WFM Intern (Gurugram)
🏢 AcuittyTech
📍 Gurugram