Job description

IMMEDIATE HIRING: Senior Analyst | Client Servicing & Stakeholder Management

Employment Type: Full-Time | Individual Contributor(IC Role)

Work Location: Kodigehalli, Near Hebbal, Bangalore

Job Summary

We are looking for an experienced Senior Analyst to join our Client Servicing and Stakeholder Management team. The role involves managing international clients, ensuring service excellence, and acting as a key point of contact for stakeholders in a fast-paced, global environment.

Key Responsibilities

- Manage end-to-end client servicing for international stakeholders

- Handle client communications through international voice processes

- Build and maintain strong relationships with clients and internal stakeholders

- Ensure adherence to service-level agreements (SLAs) and quality standards

- Analyze client requirements and coordinate with internal teams for resolution

- Provide timely updates, reports, and insights to stakeholders

- Act as an individual contributor with ownership of assigned accounts

Eligibility Criteria:

- Experience: 4 to 8 years of relevant experience

- Domain Experience:





- International Voice Process

- Banking / Insurance

- Client Servicing or Stakeholder Management

- Education: Graduation is mandatory

- Work Experience: Only post-graduation experience will be considered

- Profile: Stable career profile with complete and proper documentation

Work Details

- Shift: US Shift

- Working Days: 5 days a week

- Week Off: Fixed Saturday & Sunday

WORK MODE (Hybrid Model)

- Training Period: 6 to 8 months In office

- Post Training:

- 3 weeks Work From Home

- 1 week Work From Office

Compensation & Benefits

- CTC: Up to 10.5 LPA

- Shift Allowance: 7,000 8,000 per month

- Variable Pay: Paid once every 6 months

Work From Home Benefits

- Company-provided laptop

- Wi-Fi allowance up to 4,000 5,000

Work From Office Benefits

- Free two-way cab facility (up to 22 km radius)

Interview Process

1. HR Round

2. Assessment

3. Operations Round 1

4. Operations Round 2

For Scheduling Interview contact

Vijay - (phone hidden)

📌 Hiring For US Insurance and banking (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru