- Manage front office operations, ensuring a smooth flow of guests and visitors.
- Handle guest relations, providing exceptional customer service to ensure their needs are met.
- Coordinate with other departments to resolve any issues or concerns raised by guests.
- Maintain accurate records and reports on front office activities.
Job Requirements :
- 1-5 years of experience in front office management or related field.
- Strong skills in guest handling, guest relationship management, and telephone handling.
- Ability to work effectively under pressure in a fast-paced workplace.
- Proficiency in receptionist activities, including greeting guests warmly.