About Digital Divide Data (DDD)
Digital Divide Data provides end-to-end AI data services annotation, labeling, validation, model evaluation and human-in-the-loop workflows — for some of the most advanced AI and autonomy systems today. Our clients depend on us for high-quality data operations spanning Computer Vision, Generative AI, RLHF and NLP, across Autonomous Vehicles, Robotics, Financial Services and Foundation Models.

We are a mission-driven social enterprise using technology and digital skills to bridge the divide between economically marginalized youth and employment opportunities. Headquartered in New York, with delivery centres in India, Kenya, Cambodia, Laos and the United States.

About the Role
We are searching for a growth-oriented, relationship-driven Account Manager to own and expand revenue within DDD's client accounts. You will deepen executive relationships, identify expansion opportunities across buying centres, and drive account growth through proactive engagement and consultative selling. This is an individual contributor role with significant visibility and growth potential. You will work closely with the Head of Go-to-Market, Solutions Engineering and Delivery, owning a portfolio of named strategic accounts as well as a broader book of business. Success is measured by revenue growth within existing accounts and achievement of expansion targets.

Key Responsibilities

- Own growth and commercial outcomes across assigned client accounts, including strategic named accounts and a broader portfolio
- Build and maintain executive-level relationships, mapping contacts across business user, decision maker and executive levels
- Identify and target expansion opportunities — new buying centres, cross-sell, upsell and white space within existing accounts
- Develop and maintain detailed account plans with share-of-wallet assessment and growth roadmaps
- Partner with Delivery and Solutions Engineering to drive growth-focused QBRs and client engagements
- Oversee renewal processes,



including pricing strategy and contract scope alignment
- Maintain accurate account data, pipeline forecasts and opportunity tracking in Salesforce CRM
- Monitor industry trends and the competitive landscape within assigned accounts to position DDD for long-term relevance
- Represent DDD in complex client environments and act as the escalation point when needed
- Collaborate with Marketing on account-based initiatives and client case study development
- Required Qualifications

- 10+ years of B2B account management or sales experience in technology services or SaaS, preferably with exposure to AI/ML, data services or enterprise software
- Demonstrated track record of growing revenue within enterprise accounts, managing accounts in the USD 50K – 250K+ range
- Strong executive presence and the ability to build trusted-advisor relationships at multiple levels
- Experience working US hours, with coverage across EST and PST
- Experience with account planning, relationship mapping and share-of-wallet analysis
- Proven ability to identify and close expansion opportunities within existing accounts
- Strong sales productivity skills — CRM management, pipeline development and forecasting
- Excellent communication and presentation skills
- Willingness to travel up to 30% for client meetings and QBRs
- Bachelor's degree required

Preferred Qualifications

- Experience managing accounts in data services, annotation, labeling, ML training data or computer vision solutions
- Familiarity with autonomous vehicles, robotics, computer vision or GenAI/LLM markets
- Knowledge of account management methodologies and frameworks
- MBA or advanced degree

Compensation & Benefits

- Competitive base salary plus commission
- Health benefits
- Flexible remote work setting
- The opportunity to make meaningful impact with a mission-driven organization

Digital Divide Data is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

📌 VP - Account Manager Enterprise AI Data Services (India)
🏢 Digital Divide Data
📍 India