Job Summary

We have an urgent opening for the position of Zonal Manager-Training in one of the leading Life Insurance Company .

Job Responsibilities

- Strategic LD Ownership: Align the zonal training blueprint with annual corporate sales targets and product-mix objectives.

- Formulate learning interventions to scale up performance in core banking channels, partner segments, and hybrid sales teams like the Customer Advisory Team (CAT).

- Conduct structured Training Needs Analysis (TNA) to identify regional skill gaps among frontline sales (FLS) teams and bank employees.

- Stakeholder Channel Partner Management: Partner with Zonal Business Heads, Regional Managers, and Bank leadership to co-create training calendars and drive digital learning adoption.

- Act as the primary strategic interface for banking partners to ensure smooth product launches, regulatory updates, and certification execution.

- Coordinate joint strategic initiatives to improve underperforming regions and win back market share in key banking branches.

- Training Delivery Operational Excellence: Oversee the end-to-end delivery of comprehensive Induction Programs, Selling Skills modules, and Product/Process updates.





- Execute blended learning pathways encompassing traditional smart classroom formats, virtual training loops, and self-paced digital modules.

- Lead on-ground field coaching, joint customer calls, and role-play assessments to validate training translation into active sales velocity.

- Team Management Capability Building: Recruit, upskill, and manage a team of multi-tiered training professionals across the assigned zone.

- Establish robust Performance Management Systems (PMS) for trainers to measure training efficacy, branch activation percentages, and persistency benchmarks.

- Conduct periodic performance reviews and feedback forums to facilitate internal talent transitions and reduce attrition.

- Compliance Business Quality Assurance: Ensure absolute compliance with IRDAI guidelines, moral business ethics, and data reporting standards during all instructional setups.

- Track critical business health metrics post-training, specifically 13th and 15th-month premium persistency, and reduction of customer grievances.

📌 Zonal Manager - Training | Life Insurance (New Delhi)
🏢 Lavya Associates HR Services.
📍 New Delhi