Minimum 1 year of exp in international chat (live chat / Web chat exp).
Excellent English writing and speaking Skills.
Rotational Shift
5 days working
Roles and Responsibilities
- Handle customer queries via web chat, ensuring timely resolution of issues.
- Provide accurate and effective solutions to customers through written communication.
- Maintain a high level of professionalism and empathy when interacting with customers.
- Collaborate with internal teams to resolve complex issues or escalate matters when necessary.
- Meet performance targets for quality, productivity, and first-call resolution rates.
Interested pl connect Akanksha - (phone hidden)
Himanshu - (phone hidden)
Mahi - (phone hidden)
📌 Web Chat Support Executive (Gurugram)
🏢 Asap Staffing Solutions Delhi
📍 Gurugram
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