ISpeel Solutions Pvt Ltd is looking for technically skilled and customer-oriented professionals to join our team in Chennai.
Position
Jr. Service Engineer / Sr. Service Engineer
Domain: Laptop / Desktop / IT Hardware / Network Support
Location: Guindy Industrial Estate, Chennai
Employment: Full time
Experience: Freshers / 35 Years
Salary: 10,000 – 30,000 per month + Fixed & Variable Pay
Key Responsibilities
Diagnose and troubleshoot laptop & desktop hardware issues
Repair/replace RAM, HDD/SSD, SMPS, keyboards, batteries, displays and other components
Install and configure Windows OS, drivers, applications and antivirus
Perform system formatting, data backup and data migration
Troubleshoot LAN, Wi-Fi, internet, routers and basic networking issues
Attend customer service calls and resolve technical issues within committed timelines
Visit customer locations for installation, repair and preventive maintenance
Prepare service reports, job sheets and installation reports
Maintain records of spare parts and equipment
Communicate professionally with customers and understand their technical requirements
Escalate complex technical issues to senior engineers/management
Required Skills
Practical knowledge of computer hardware and troubleshooting
Knowledge of Windows installation and configuration
Basic networking knowledge – LAN, Wi-Fi, routers and switches
Strong diagnostic and problem-solving skills
Good communication and customer-handling skills
Willingness to travel to customer locations
Ability to work independently and as part of a technical team
Qualification
ITI / Diploma / B.E. / B.Tech / BCA / B.Sc. or equivalent qualification in:
IT | Computer Hardware | Electronics | Networking | Related Fields
Experience
Freshers: Candidates with basic technical knowledge and a strong interest in computer hardware are welcome.
Experienced: 3–5 years of relevant experience in IT hardware, field service or technical support preferred.
Preferred Candidate
Field-service experience is an advantage
Two-wheeler and valid driving license preferred
Comfortable travelling to customer locations
Solid troubleshooting and problem-solving ability
Positive attitude and customer-focused approach
Willingness to learn current technologies and products
Key Performance Areas
Timely closure of service calls
Quality of installation and repair
Customer satisfaction
First-time issue resolution
Preventive maintenance completion
Accurate service documentation
Achievement of assigned service/performance targets
Why Join ISpeel Solutions Pvt Ltd?
Hands-on exposure to IT hardware technologies
Opportunities for both freshers and experienced professionals
Performance-based variable pay
Technical learning and career development opportunities
Direct customer interaction and real-world troubleshooting experience
How to Apply
ISpeel Solutions Pvt Ltd
RR Towers Phase 3, Guindy Industrial Estate, Chennai
Call/WhatsApp: (phone hidden)
Email:
[email protected]
Interested candidates can share their updated resume with us.
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📌 Walk-in RR Towers 3 Phase, Guindy Jr/Sr Service Engineer (Chennai)
🏢 Ispeel Solutions
📍 Chennai