We are looking for an experienced and dynamic VP – Client Servicing to lead client relationships, manage key accounts, and oversee end-to-end event execution. The candidate will be responsible for driving client satisfaction, business growth, team leadership, and successful delivery of events while ensuring profitability.
Key Responsibilities
- Lead and manage key client relationships and strategic accounts.
- Develop client servicing strategies to drive business growth and retention.
- Oversee end-to-end event planning, execution, and delivery.
- Understand client requirements and develop innovative event solutions.
- Manage budgets, profitability, timelines, and project deliverables.
- Lead, mentor, and develop the client servicing team.
- Coordinate with internal teams, vendors, and stakeholders.
- Handle client negotiations, presentations, and business reviews.
- Identify new business opportunities and generate revenue from existing accounts.
- Ensure high-quality service delivery and client satisfaction.
Required Skills
- Excellent communication, presentation, and negotiation skills.
- Robust leadership and team management abilities.
- Expertise in client relationship management and event execution.
- Strong financial and budget management skills.
- Ability to manage multiple projects and meet deadlines.
- Strategic thinking and problem-solving skills.
Qualification
MBA or a Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
Key Competencies
- Client Relationship Management
- Event Management and Execution
- Business Development
- Team Leadership
- Budgeting and Profitability
- Strategic Planning