Designation: VP- Operations Years: 10-18 years Location: Hyderabad Qualification: CA/ CPA Mandatory Role Overview The Vice President – Operations will be responsible for the overall operational performance ofour client's Accounting, Tax, Payroll, Compliance and CFO Services functions. This is a strategic leadership role responsible for building scalable operating systems,strengthening service delivery, improving productivity and quality, developing operationaltalent, and driving technology-enabled transformation across the organization. The ideal candidate will combine strong operational leadership with a deep understanding of finance and accounting services, preferably within a U.

S. accounting, tax, payroll, compliance, outsourcing, BPO, CAS or professional services environment. The VP – Operations will work closely with the Founder/CEO, functional leaders, Product and Technology teams, and Client Success/Sales teams to translate business objectives into effectiveoperational execution.

Key Responsibilities Operations Strategy: Develop and execute scalable operations strategies across Accounting, Tax, Payroll, Compliance and CFO Services.

Service Delivery: Oversee end-to-end service delivery, ensuring high standards ofquality, accuracy, timeliness and client satisfaction. Process &

- Automation: Standardize processes, improve operational efficiency anddrive automation in partnership with Product and Technology teams. People Leadership: Build, lead and develop high-performing operations teams,managers and functional leaders. Performance Management: Establish operational KPIs and dashboards to monitorproductivity, quality, SLAs, capacity and profitability. Capacity &
- Scalability: Lead workforce planning and operational readiness tosupport business growth and seasonal demand.&
- Risk: Strengthen quality-control frameworks, operational controls andcompliance processes. Cross-Functional Leadership: Collaborate with the CEO, Sales, Client Success, Finance, HR, Product and Technology teams to achieve business objectives. Continuous Improvement:



Identify operational gaps and implement initiatives thatimprove efficiency, client experience and overall business performance.

Required Qualifications &

- Experience Master's degree in Accounting, Finance, Business Administration or a related field. CA, CPA, CMA, or equivalent professional qualification preferred. 10+ years of progressive experience, with significant experience in operationsleadership. Proven experience leading large, multi-functional teams in accounting, tax, payroll,compliance, finance outsourcing, BPO, CAS or professional services(Big 4 candidatespreferred) Robust understanding of U. S. accounting, taxation, payroll and complianceoperations. Experience managing U. S.-based clients or U. S.-focused service delivery teams. Demonstrated experience in scaling operations within a high-growth organization. Strong understanding of operational metrics, workforce planning, quality managementand process improvement. Experience working with technology/product teams to automate operationalworkflows. Strong commercial understanding, including cost management, productivity andservice-line profitability.

Preferred

Experience Experience in a U. S. accounting firm, CAS practice, tax outsourcing organization,finance BPO or technology-enabled accounting services company. Experience managing multiple service lines simultaneously. Experience implementing ERP, accounting, workflow or compliance technology. Experience building operations from an early-stage or rapidly scaling environment. Familiarity with platforms such as Quick Books, Gusto, ADP, Avalara or similaraccounting, payroll and compliance technologies is an advantage. Key Competencies Strategic and operational leadership Business acumen U.

S. accounting and tax services knowledge Process design and optimization Technology and automation mindset Data-driven decision making Financial and commercial acumen Quality and risk management People leadership and talent development Stakeholder and client management Change management Problem-solving and execution

📌 Vice President Operations (Hyderabad)
🏢 Adept Global
📍 Hyderabad