Remote: Remote

Job DescriptionWhy this role is perfect for you: This is not a typical BPO or scripted customer support role. At HealthTick, we focus on building genuine relationships with users and helping them stay consistent in their health journey. If you’re someone who enjoys talking to people, helping them solve problems, and wants to build a robust foundation in customer support, sales, and communication, this role is a great place to begin. You’ll work onsite with a supportive team while enjoying a adaptable, trust-based work culture with no micromanagement, just ownership and learning. NnRole: Customer Relations Executive NLocation: Work from Home NWorking Days: 6 days a week NJoining: Immediate NnAbout HealthTick: NAt HealthTick, we’re redefining health and fitness. We believe staying healthy doesn’t require extreme diets or exhausting workouts. Using Behavioural Science, AI, and Human Coaching, we help people build sustainable healthy habits in just 10 minutes a day. NWe’ve already helped thousands of users achieve their health goals—and now we’re growing fast. NnAbout Role: NAs a Customer Relations Executive,



you’ll be the first point of contact for our users and play a key role in their journey with HealthTick. NnYou will: Nn Respond to user queries via chat, calls, and email N Help users understand our programs and convert enquiries into enrolments via chat N Support existing (paid)users and ensure a smooth experience N Proactively reach out to users for feedback and insights N Resolve app issues, payment concerns, and plan-related questions N Track and follow up on customer issues until resolution N Work closely with internalteams to solve user problems faster N Share ideas to improve customer experience and reduce repeated queries. NnnWhat we are looking for: NThis role is ideal for freshers or early-career professionals who want to learn and grow. NnYou’ll do well if you have: Nn Good communication skills in English and Hindi N Confidence to explain and convince users via chat N A problem-solving mindset,not just answering questions N Empathy, patience, and a people-first attitude N Ability to manage multiplechats or calls N Self-responsibility—we trust you to manage your work N (Bonus) A background inhealth, fitness, or wellness NnnSalary offer: N20k

📌 Customer Relations Executive (Tendun)
🏢 Health Tick
📍 Tendun