Hi Folks,

Hiring: Customer Care / Complaint Management Executive

? Location: Mumbai / Thane

? Experience: 1–2 Years

? Qualification: Graduate Mandatory

? CTC: Up to ₹4.7 LPA

? Shift: Day Shift

? Week Off: Rotational

Role & Responsibilities

- Handle customer queries and complaints through Calls, Email, Chat & Social Media .
- Manage both Inbound & Outbound customer interactions .
- Provide accurate solutions and ensure timely complaint resolution.
- Handle escalations and coordinate with internal teams for resolution.
- Maintain a customer-focused approach while meeting service standards.

Candidate Requirements

- 1–2 years of experience in Customer Service / Complaint Management .
- Experience in Banking / NBFC / Finance / Insurance / VRM preferred.
- Strong written and verbal communication skills in English and Hindi.
- Positive customer handling, complaint resolution and escalation management skills.
- Comfortable working in a rotational week-off environment.

Interested candidates please share your updated resume on [email protected] & [email protected]

📌 Urgent hiring for Phone Banking Officer/Location-Mumbai/Salary-Upto 4.70lpa/WFO/Need candidates with Voice & Email & Chat exp/Need candidates with immediate joiners/Day Shift
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