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- Minimum 4 years of relevant experience at Contact Centre and at least 2 years of experience in the same role
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- Advanced presentation, interpersonal, time management, and organizational skills
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- Robust training program design experience
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- Excellent verbal and written communication skills
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- Must possess knowledge of technical aspects of e commerce/ procurement platforms
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Education required -
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Must hold a bachelor's degree in engineering, education, communication or business or the equivalent combination of education, training or work experience