Collection Manager_Two Wheeler Finance-Collection_Bangalore - Manage and oversee the collection process specifically for two wheeler finance portfolios.
- Responsible for ensuring timely recovery of dues and minimizing delinquency.
- Coordinate with field agents and internal teams to optimize collection strategies.
- Monitor and report on collection performance metrics.
- Handle escalations and resolve customer issues related to collections.
- Ensure compliance with regulatory and company policies during collection activities.
- Lead a team or manage resources dedicated to two wheeler finance collections.
- Work closely with the finance and risk teams to mitigate potential losses.
- Maintain robust communication with customers to facilitate smooth recovery.
- Drive process improvements to enhance collection efficiency and effectiveness.