We are hiring skilled and customer-focused candidates for our International Flight Ticket Sales process, specializing in USA and Canada to India routes. The role involves handling inbound and outbound sales calls & Chat, assisting customers with flight options, and providing high-quality travel support using global reservation systems.
Key Responsibilities
- Handle international customer calls for USA and Canadamarkets.
- Sell flight tickets, upsell travel services, and provide accurate fare details.
- Use Amadeus (mandatory) for booking, ticketing, cancellations, and modifications for Experienced agent .
- Provide customers with the best fare options, promotions, and travel solutions.
- Follow compliance standards, and ensure sales targets are met.
- Coordinate with internal teams to ensure smooth booking operations.
Requirements
- Excellent verbal and written English communication.
- 1–5 years of experience in travel sales or international ticketing preferred.
- Mandatory knowledge of Amadeus (GDS) For Experienced
- Solid understanding of international airfare rules, itineraries, and ticket types.
- Ability to handle night shifts based on global time zones.
- Strong persuasion skills and a customer-first approach.
- Ability to work in fast-paced, target-driven environments.
Skills
- Flight booking & fare research
- Amadeus proficiency
- Customer handling & sales closing
- Attention to detail
- Time management
- Basic computer and CRM skills
Benefits
- No salary bar for the right candidate
- Attractive incentives & performance bonuses
- Growth opportunities in international travel sales