We are seeking a dedicated and enthusiastic Travel Sales Customer Support Executive to join our team in Uttar Pradesh. In this role, you will be responsible for providing exceptional customer service and support to our clients in the travel industry. You will assist customers with their inquiries, guide them through the sales process, and ensure a seamless experience from initial contact to booking completion.

Key Responsibilities

- Respond to customer inquiries via phone, email, and chat, providing accurate information about travel packages, services, and promotions.
- Assist customers in the sales process by understanding their needs and recommending suitable travel options.
- Process bookings and handle any changes or cancellations as required, ensuring customer satisfaction throughout.
- Maintain up-to-date knowledge of travel products and services to effectively address customer questions and concerns.




- Collaborate with the sales team to achieve sales targets and improve customer experience.
- Document customer interactions and feedback to help improve service delivery.

Required Skills

- Strong customer support skills with a focus on sales and service excellence.
- Familiarity with travel sales processes and customer relationship management.
- Excellent communication skills, both verbal and written.
- Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.
- Problem-solving skills and a proactive approach to customer service. If you are passionate about travel and enjoy helping customers, we encourage you to apply for this exciting opportunity. Join us in delivering outstanding travel experiences to our clients!

This job is provided by Shine.com

📌 Travel Sales Customer Support Executive (Noida)
🏢 Sharda Consultancy Services
📍 Noida