Job Description

We are looking for a professional, courteous, and customer-focused Front Desk Executive with a background in the hospitality industry. The ideal candidate will be responsible for managing front-desk operations, welcoming guests and visitors, handling inquiries, coordinating with internal departments, and ensuring a smooth and positive guest experience.

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Key Responsibilities

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- Welcome and greet guests, visitors, and clients in a professional and friendly manner.
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- Manage check-in/check-out or visitor registration processes as applicable.
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- Handle telephone calls, emails, inquiries, and guest requests promptly.
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- Maintain accurate records, reports, and front-office documentation.
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- Coordinate with housekeeping, maintenance, security, and other departments.
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- Address guest concerns and resolve routine issues professionally.
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- Handle reservations, appointments, billing, payments,



or related front-office activities as required.
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- Maintain a clean, organized, and professional reception area.
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- Ensure compliance with company/hotel policies and service standards.
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- Provide information about facilities, services, local attractions, and other relevant requirements.
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- Maintain confidentiality of guest and company information.
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- Interested candidates may send their cvs on - [email protected]
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Requirements

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- Previous experience in hospitality, hotels, resorts, guest relations, or front-office operations.
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- Excellent communication and interpersonal skills.
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- Pleasant personality with a customer-service-oriented approach.
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- Positive knowledge of MS Office and basic computer operations.
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📌 Front Desk Executive (Sabarmati River)
🏢 Vishakha Group
📍 Sabarmati River