Job Description

Senior Program Director – Global Platform Implementation & Transformation

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Mumbai

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Role Purpose:

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Lead complex global platform transformations. Bring teams together. Shape our future delivery capability.

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We are seeking an exceptional Senior Program Director to lead complex global customer migrations and implementations for our current modular cargo platform.

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This is a senior program leadership and consulting role, combining end-to-end ERP/platform migration expertise, customer advisory, project leadership, organizational design and AI-enabled delivery. Airline Cargo experience is highly desirable, but proven experience delivering complex legacy-to-modern ERP/platform migrations end-to-end is essential.

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Duties and Responsibilities :

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•Lead complex global customer programs from mobilization through migration, implementation, go-live, and stabilization.

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•Lead both legacy-to-new platform migrations and greenfield implementations, including Big Bang and modular/phased deployments.

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•Act as a trusted consultant to customers, advising on governance and ways of working required for successful transformation.

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•Bring together Product, Engineering, Architecture, Data, Delivery, Operations, Customer and Change Management teams to create one integrated program.

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•Provide internal consultancy on the future structure, roles, responsibilities, capabilities and operating model of our delivery organization, helping shape the organization as it develops.

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•Own program governance, planning, dependencies, risks, issues, decisions and executive escalations.

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•Build strong relationships across all levels, from engineers and delivery teams through to C-suite, internally and externally.

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•Lead customer readiness, change management, and enablement to ensure successful adoption of the new platform.

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•Drive the practical use of AI and emerging technologies to improve implementation quality, efficiency, velocity, and predictability.

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•Experience,



Knowledge and Skills:

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•Senior program/project leadership experience in complex technology transformations.

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•Mandatory: Proven end-to-end experience leading legacy-to-modern ERP/platform migrations, including data, integrations, testing, cutover, go-live and stabilization.

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•Proven experience with greenfield implementations, Big Bang cutovers, and modular platform rollouts.

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•Strong consulting experience advising on organization structures, operating models, roles, responsibilities and change.

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•Exceptional stakeholder management, with credibility from engineering level through to ExCom.

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•Proven ability to coordinate complex, multi-vendor, international program and bring diverse teams together.

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•Strong governance, risk, commercial and change management capabilities.

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•Airline / Airline Cargo / Cargo technology experience is strongly preferred.

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•AI-literate and focused on using AI to improve program delivery, quality and velocity.

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•Consulting, systems integration or Tier-1 technology services background preferred.

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Key Skills

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Global Program Leadership | ERP & Platform Migration | Legacy-to-Modern Transformation | Greenfield Implementation | Big Bang Delivery | Modular Platforms | Organization Design | Customer Consulting | Change Management | Executive Stakeholder Management | Governance & Risk | AI-Enabled Delivery

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What do we offer?

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• An open culture with a creative and challenging opportunity to satisfy your intellectual needs

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• Flexible working hours

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• Smart working: a hybrid remote/office working environment

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• Work-life balance

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• An excellent, dynamic and multicultural environment to work in

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About Accelya Accelya is a leading global software provider to the airline industry, powering over 200 airlines with an open, modular software platform. Owned by Vista Equity Partners, we bring together 2,000+ employees across 10 global offices. We are proud partners of AWS and pioneers in NDC expertise. Find out more at www.accelya.com

📌 Senior Program Director - Global Platform Implementation & Transformation (Mumbai)
🏢 Accelya
📍 Mumbai