Greetings!

We have an exciting prospect for a Group Manager : Testing Manager – Document & Notification Testing- in Bangalore Location in WNS.

Please find the complete below for your kind reference.

Role Overview

We are looking for an experienced Group Manager (Testing Manager) to lead end-to-end testing for Document & Notification (D&N;) platforms within Insurance, BFSI, or other regulated environments. The ideal candidate will have strong expertise in customer correspondence testing, document generation, policy communications, notification systems, test leadership, and stakeholder management .

Key Responsibilities

- Lead end-to-end testing lifecycle including Test Strategy, Planning, Execution, Defect Management, Governance, and Release Readiness.
- Manage a team of 5-10 Test Analysts across onshore/offshore environments.
- Drive Manual Testing, Functional Testing, Automation Testing, Integration Testing, System Testing, Regression Testing, UAT/BAT, PVT, and Disaster Recovery Testing.
- Validate customer communications delivered through Email, SMS, Print, and other correspondence channels.
- Perform document generation, notification, template validation, data transformation, ETL, and data quality testing.
- Collaborate with Business, Product, Delivery, Architecture, and Compliance teams to ensure quality and regulatory compliance.
- Drive test automation initiatives and continuous process improvements.

Mandatory Skills

- 9 to 12+ years of Software Testing experience with 3+ years as Test Lead/Team Lead.
- Strong expertise in End-to-End Testing Lifecycle Management.
- Experience in Insurance, BFSI, Customer Correspondence,



Consumer Communication Management (CCM), Policy Communication, Statements, Notifications, or Document Testing .
- Hands-on experience in:
- Functional Testing
- Integration Testing
- System Testing
- Regression Testing
- End-to-End Testing
- BAT, BRT, PVT
- Defect Management & Defect Triage
- Strong SQL skills.
- Experience in ETL/Data Validation Testing.
- Knowledge of XML Testing.
- Experience validating customer communications through Email, SMS, Print/Mail channels.
- Strong Stakeholder, Team, Vendor, and Delivery Management experience.

Preferred Technical Skills Candidates should have experience in at least 5 or more of the following:

- Duck Creek PAS
- SmartComm
- SQL
- XML
- ETL/Data Pipelines
- Mulesoft
- Filenet
- Exchange Server
- Email Processing Systems

Tools JIRA, Confluence, Zephyr, Kibana, StreamDiff, DocDiff, Litmus, SharePoint, EasyDocTest/EasySuite

Mandatory Certifications

- ISTQB CTFL
- Agile Fundamentals / ICAgile Certification

Preferred Skills

- Duck Creek Policy Administration System (PAS)
- SmartComm
- EasyDoc / EasySuite
- Filenet
- Mulesoft
- Test Automation Frameworks
- Release & Cutover Testing
- Batch Processing Validation
- Disaster Recovery & High Availability Testing

Interested and eligible candidates may share their updated resume along with the following details: [email protected]

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📌 Testing Manager - Document & Notification Testing (Bengaluru)
🏢 WNS
📍 Bengaluru