Telecaller & Management Intern

Location: On-site

Job Type: Full-Time Internship

Department: Sales & Marketing

Duration: 3–6 Months

Stipend: 8000-10000 (depends on interview)

About the Role

We are looking for a motivated and enthusiastic telecaller & management intern to join our team. The intern will be responsible for handling customer calls, managing and following up with leads, maintaining lead records, and supporting Instagram content scheduling and social media activities.

Roles & Responsibilities

? Telecalling & Customer Communication

Make outbound calls to potential customers.

Understand customer requirements and provide relevant information about our travel packages/services.

Follow up with interested leads through calls and WhatsApp.

Maintain qualified and effective communication with customers.

Handle basic customer queries and coordinate with the sales team when required.

? Lead Management

Manage and regularly update the company's lead database.

Track new, active, converted, and pending leads.

Follow up with leads according to the assigned schedule.

Update lead status, customer requirements, and follow-up remarks in CRM/Excel.

Identify potential leads and support the team in improving lead conversion.

Ensure no lead is missed or left without timely follow-up.

Prepare basic daily/weekly lead reports.

? Instagram & Social Media

Schedule Instagram posts, reels, and stories according to the content calendar.

Coordinate with the content/design team for timely content availability.

Maintain a consistent posting schedule.

Assist in uploading captions,



hashtags, tags, and relevant location details.

Monitor basic engagement such as likes, comments, shares, saves, and views.

Assist in maintaining an organized social media content calendar.

Required Skills

Good verbal and written communication skills.

Comfortable speaking with customers over the phone.

Basic knowledge of Instagram and social media platforms.

Good follow-up and coordination skills.

Basic knowledge of MS Excel/Google Sheets.

Good organizational and time-management skills.

Ability to manage multiple tasks and meet deadlines.

Positive attitude and willingness to learn.

Prior experience with CRM or lead-management tools is a plus.

Preferred Candidates

Students/recent graduates from marketing, business administration, management, travel & tourism, or related fields.

Candidates interested in marketing,customer relationship management, and social media.

Freshers are welcome to apply.

Key Performance Areas

Number of leads contacted and followed up.

Lead database accuracy and timely updates.

Follow-up consistency and lead conversion support.

Timely scheduling of Instagram content.

Quality of customer communication.

Daily/weekly reporting and coordination.

What You Will Gain

Practical experience in telecalling& lead management.

Exposure to Customer Relationship Management.

Hands-on experience with Instagram & social media operations.

Experience working with lead databases and CRM processes.

Professional communication skills.

Certificate and practical industry experience.

📌 Tellecaller and Management Intern (Faridabad)
🏢 Travelyara Holidays
📍 Faridabad