Presales Executive – Telecalling to connect with potential customers, understand their requirements, generate interest in our products/services, and qualify leads for the sales team.Key ResponsibilitiesMake outbound calls to prospective customers from provided leads/database.Understand customer requirements and explain relevant products/services.Generate interest and qualify leads based on customer needs, budget, and requirements.Schedule appointments, demos, or meetings for the sales team.Follow up with interested prospects through calls and WhatsApp/email.Maintain accurate records of calls, conversations, lead status,
and follow-ups in CRM.Handle customer queries and provide basic product/service information.Coordinate with the sales team for lead conversion and smooth handover.Achieve daily and monthly calling, lead-generation, and appointment targets.Maintain professional communication and build positive customer relationships.RequirementsExcellent verbal communication and interpersonal skills.Comfortable making frequent outbound calls.Positive convincing, negotiation, and follow-up skills.Basic knowledge of MS Office/CRM tools.Ability to understand customer requirements and present solutions effectively.Fresher or candidates with
0–2 years of telecalling, presales, telesales, or customer-facing experience can apply.Candidates who are target-oriented and confident on calls will be preferred.