Key Responsibilities Make outbound calls to potential and existing customers. Explain company products, features, pricing, and offers to customers. Identify customer requirements and recommend suitable products.
Generate sales and orders through telephone calls. Follow up with leads and interested customers regularly. Convert potential leads into customers. Maintain proper records of calls, leads, follow-ups, and orders.
Handle customer questions and provide accurate product information. Coordinate with the CRM, sales, and dispatch teams for order-related requirements. Maintain good relationships with existing customers and encourage repeat orders.
Update customer and sales information in CRM/Excel. Achieve assigned calling and sales objectives. Prepare regular updates regarding leads,
follow-ups, and sales.
Required Skills Confident and professional telephone communication. Good Hindi communication; basic English is preferred. Strong follow-up and customer-handling skills. Ability to convince and negotiate with customers.
Basic computer and MS Excel knowledge. Ability to understand customer requirements. Positive attitude and willingness to learn. Previous tele-sales, telesales, telecalling, or sales experience will be an advantage.
Freshers with valuable communication and convincing skills can also apply.