Key Responsibilities

Lead Conversion & Revenue Realization

Follow up with customers who paid the booking amount. Convert interested leads into enrolled customers. Help customers complete full payment. Maximize revenue through consistent follow-ups.

Onboarding & Payment Assistance

Guide customers after workshops. Assist with EMI and one-time payments. Resolve payment or enrollment issues.

Customer Engagement & Support

Make outbound calls. Answer questions about courses, pricing, and payment options. Ensure a smooth onboarding experience.

Sales Coordination

Coordinate with the Sales team. Track workshop conversions. Monitor payment status. Ensure proper communication on pricing and offers.

Reporting & Tracking Track leads daily. Monitor onboarding.



Maintain payment progress reports. Document customer interactions.

Process Improvement

Identify onboarding/payment drop-off points. Suggest improvements. Improve conversion from workshop to enrollment.

Must Have

Graduate.

0-3 years of experience.

Strong communication.

Negotiation skills.

Comfortable with outbound calling.

Personal laptop mandatory.

Pay: ₹20,000.00 - ₹28,805.69 per month

Perks

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Telesales Executive (Kolkata)
🏢 House Of Edtech
📍 Kolkata