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- Strong Knowledge in ServiceNow development
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- Strong knowledge in ITSM Module
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- Strong Knowledge in CMDB
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- Strong knowledge in ITOM Module
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- Utilizing flow designer for ServiceNow.
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Positive-to-have:
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- how to prepare design documentation for ServiceNow forms.
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- catalog development.
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- flow designer in ServiceNow.
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Role descriptions / Expectations from the Role
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Provide architectural and design oversight to ensure all solutions are fit for purpose and use.
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Understand the current "as is processes" and deliver toolset changes based on upcoming process changes.
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Customization or development of enhancement requests for existing ITSM/ITOM tools and processes
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Work closely with BA's, Architects, Testing team and process teams.
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Take respective ownership as an individual contributor throughout the project lifecycle.
📌 Service now Dev - CSA & CAD Certification (Pune)
🏢 Tata Consultancy Services
📍 Pune
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