- Handle customer calls and generate sales opportunities.
- Explain and promote relevant NBFC/financial products to customers.
- Understand customer requirements and provide suitable product information.
- Follow up with leads and customers through calls.
- Achieve assigned sales and performance targets.
- Maintain accurate customer and call-related records.
- Coordinate with internal teams for smooth processing of customer requirements.
- Ensure qualified and effective communication with customers.
Mandatory Eligibility Criteria
- Experience: Minimum 6 months to 1 year of experience in:
- Telecalling
- Sales
- NBFC/Financial Products
- Customer Care/Customer Support-only profiles will not be considered.
- Candidates with IT background or IT industry experience will not be considered.
- Language: Mandatory fluency in both Hindi and English.
- Education:
- Graduate completed, OR
- 12th/PUC completed with valid proof, OR
- 10th + 3-year Diploma
- Candidates who are currently pursuing any course/education are not eligible.
- Candidates must have a stable employment history.
- Candidates with absconding history or frequent job changes/unstable employment records will not be considered.
Preferred Product Experience
Candidates with experience in any of the following products will be preferred:
- Personal Loan
- Business Loan
- Loan Against Property (LAP)
- Loan Against Shares
- Credit Card
- Insurance
- Education Loan