- Contact existing customers regarding their health insurance policy renewal.
- Understand customer requirements, concerns, and objections.
- Explain renewal benefits, policy features, and applicable options clearly.
- Handle customer objections related to premium, coverage, policy benefits, and renewal.
- Ensure maximum customer retention through effective communication and follow-up.
- Maintain quality standards and achieve assigned business targets.
- Record customer interactions and update relevant details accurately.
- Coordinate with internal teams for customer queries and renewal-related requirements.
- Provide a positive and customer-centric experience in every interaction.
Candidate Profile
- Good communication skills in English/Hindi/Marathi.
- Customer-focused and confident while speaking with customers.
- Basic knowledge of MS Office/Excel.
- Ability to handle objections and convince customers professionally.
- Freshers and candidates with relevant experience can apply.
- Candidates from insurance, banking, BPO, telesales, or customer service backgrounds are preferred.
Working Details
Working Days:Monday to Saturday Working Hours: 10:00 AM to 6:30 PM