– Mumbai RRC Company:Star Health & Allied Insurance Co. Ltd.

Department: Renewal Retention Cell (RRC) Location: Andheri East, Mumbai Position: Renewal Retention Officer (RRO) Job Responsibilities:

Contact existing customers regarding their health insurance policy renewal.

Understand customer requirements, concerns, and objections.

Explain renewal benefits, policy features, and applicable options clearly.

Handle customer objections related to premium, coverage, policy benefits, and renewal.

Ensure maximum customer retention through effective communication and follow-up.

Maintain quality standards and achieve assigned business targets.

Record customer interactions and update relevant details accurately.

Coordinate with internal teams for customer queries and renewal-related requirements.

Provide a positive and customer-centric experience in every interaction.

Candidate Profile

Valuable communication skills in English/Hindi/Marathi.

Customer-focused and confident while speaking with customers.





Basic knowledge of MS Office/Excel.

Ability to handle objections and convince customers professionally.

Freshers and candidates with relevant experience can apply.

- Candidates from insurance, banking, BPO, telesales, or customer service backgrounds are preferred.

Working Details: Working Days:Monday to Saturday Working Hours: 10:00 AM to 6:30 PM Location:Andheri East, Mumbai Employment:Direct Company Payroll perks &

Benefits Fixed Salary plus Attractive Incentive Fixed working Hours (Timely Logout) Birthday Celebration Festival Celebration 1st & Saturday is OFF Sunday fixed Off Fast-track Career Growth Opportunities Key Skills: Customer Handling | Communication | Retention | Objection Handling | Telesales | Negotiation | Relationship Management Join Mumbai RRC and build your career with Star Health!

Noted : Only Geniune Job seeker candidate should apply .

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🏢 Star Health and Allied Insurance Co
📍 Mumbai