- Call and follow up on inbound leads (phone + WhatsApp) through to a booked consultation.
- Qualify leads honestly and filter out junk so studio time is well spent.
- Book consultations and confirm attendance to minimise no-shows — our biggest leak.
- Handle objections (price, discretion, “does it look natural?”) accurately and without pressure.
- Keep the CRM clean: every lead logged, every follow-up on time.
- Escalate technical or fitting questions to the right person.
Requirements
- 1–3 years in telesales / inside sales.
- Fluent English and Hindi; Kannada a strong plus.
- Warm, clear and patient on the phone; genuinely discreet with a sensitive topic
- Disciplined with follow-ups and CRM data — nothing slips.
- Comfortable being measured on shows and conversions, not just call volume.
Perks
- Experience in D2C, wellness, aesthetics or premium services.
- Familiarity with WhatsApp Business and any CRM (Odoo a bonus).