Job Responsibilities

- Make outbound calls to prospective students and parents.

- Explain courses, admission procedures, fees, and other institution-related details.

- Follow up with interested candidates and maintain regular communication.

- Handle incoming calls and respond to basic queries professionally.

- Generate and maintain student enquiry records.

- Schedule counselling sessions and admission appointments.

- Coordinate with the admission and academic teams.

- Follow up on leads received through online platforms and other sources.

- Maintain daily call and follow-up reports.

- Achieve assigned calling and admission targets.

- Requirements:

- Minimum 6 months of telecalling/customer service experience preferred.

- Positive communication and interpersonal skills.

- Basic knowledge of MS Office/Google Sheets is an advantage.

- Ability to communicate politely and confidently with students and parents.

- Working Days: Monday to Saturday Working Hours: 9:00 AM – 5:00 PM Salary: ₹15,000 per month

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits

- Cell phone reimbursement

- Internet reimbursement

Work Location: In person

📌 Telecaller (Kochi)
🏢 EDCOM International
📍 Kochi