We are hiring a Telecaller with 0–5 years of experience to handle customer calls, enquiries, lead follow-ups, and appointment scheduling. The candidate should have good communication skills, a polite and professional manner, and the ability to handle customers effectively over the phone.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Make calls to prospective customers and generate enquiries.
- Follow up with leads and existing customers regularly.
- Understand customer requirements and provide relevant information.
- Schedule appointments, meetings, and site visits.
- Maintain proper records of calls, enquiries, and follow-ups.
- Update customer details and follow-up status in CRM / Excel.
- Coordinate with the Sales and Internal Teams regarding customer requirements.
- Ensure timely follow-up on all assigned leads and enquiries.
- Achieve assigned daily/weekly calling and follow-up targets.
Eligibility
- 0–5 years of experience in Telecalling / Telesales / Customer Support.
- Freshers with good communication skills can also apply.
- Good verbal communication and interpersonal skills.
- Valuable customer-handling and follow-up skills.
- Basic knowledge of MS Excel and CRM.
- Languages: Tamil & English – Must.
- Any Graduate.
- Candidates with a positive attitude and willingness to learn are preferred.
Salary & Benefits
- ₹15,000 – ₹30,000 per month, based on experience and skills.