Bilkul.

Neeche Radius Infotech

Pvt. Ltd. ke liye Customer Service Engineer ka proper, professional aur hiring-ready JD hai, jisme PMS (Parking Management System) ko bhi properly include kiya gaya hai.

Technical support exicutive Company: Radius Infotech Private Limited Department: Service &

- Technical Support Position: Technical support exicutive Job Type: Full-Time Location: manaser , gurugram Experience: 6 month to 3 Years | Job OverviewRadius Infotech Private Limited is looking for a Customer Service Engineer to provide technical support, installation, maintenance, troubleshooting and customer service for Security &
- ELV Systems . The candidate will be responsible for handling customer complaints, site visits, system installation and maintenance, and ensuring timely resolution of technical issues. Key ResponsibilitiesAttend customer complaints and provide timely technical support. Perform installation, testing, configuration and maintenance of CCTV Surveillance Systems . Install, configure and troubleshoot Access Control Systems . Install and maintain Biometric Attendance &
- Access Control Systems . Handle installation, servicing and troubleshooting of Fire Alarm Systems . Install and troubleshoot Video Door Phone / Intercom Systems . Install, configure, maintain and troubleshoot Parking Management Systems (PMS) .

Handle parking management equipment such as: Boom Barriers RFID Readers Parking Ticketing Systems Parking Sensors Vehicle Detection Systems Other related parking automation equipment. Perform electrical wiring, cabling and basic networking required for security and parking systems. Diagnose technical faults and provide effective on-site troubleshooting .

Conduct preventive maintenance and regular system health checks. Visit customer sites for installation, service and maintenance requirements. Coordinate with customers regarding service calls, complaints and technical issues.





Prepare service reports after installation/service visits. Maintain records of service calls, installations, maintenance and breakdowns. Coordinate with the internal technical and service team for timely issue resolution.

Ensure all customer issues are resolved professionally and within the required timeline. Follow company safety procedures, installation standards and technical guidelines.

Required

Qualification ITI / Diploma in Electrical, Electronics, IT or a related technical field. Basic knowledge of electrical wiring, networking and technical equipment . Knowledge of CCTV, Access Control, Biometric, Fire Alarm, PMS or other ELV systems will be an advantage.

Freshers and experienced candidates can apply. Candidate should be comfortable with field work and customer site visits . Positive communication and customer-handling skills. Strong troubleshooting and problem-solving ability.

Willingness to travel to customer/project sites as required.

Preferred Technical

SkillsCCTV Installation &

- Troubleshooting Access Control Systems Biometric Systems Fire Alarm Systems Video Door Phone / Intercom Parking Management System (PMS) Boom Barrier &
- RFID Systems Basic IP Networking &
- Configuration Electrical Wiring &
- Cabling Preventive Maintenance Customer Handling &
- Technical Support Key CompetenciesTechnical Troubleshooting Customer Service Problem Solving Communication Skills Team Coordination Time Management Willingness to Learn Ability to Work Independently What We OfferCareer Growth Opportunities On-the-Job Technical Training Exposure to Security &
- ELV Technologies Professional Work Environment Learning &
- Development Opportunities Opportunity to work on Security &
- Parking Management Projects Preferred Candidates Freshers / Experienced | Immediate Joiners / Short Notice Candidates Preferred Apply Now HR: Sushant Mittal Company: Radius Infotech Private Limited Contact: (phone hidden) Bike are mendatory.

📌 Technical Support Executive (Manesar)
🏢 Radius Infotech
📍 Manesar