Good Team player work with senior team members, conduct technical session, mentoring L1 team members
Ability to achieve the highest level of customer satisfaction An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors
Self-motivated and Results oriented
Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts
Experience
4+years of experience in Omnissa Horizon
Soft Skills
Good/Excellent Communication Skills (Speak, Read, Write)
Report Writing
Analytical & problem-solving skills
Good presentation skills
Willingness to Continually Learn
Team Player & People Management
Education
Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)